This Privacy Policy explains what personal information jilbet collects from players in the Philippines, how that information is used, who it may be shared with, how it is protected, and what rights you have over your own data. jilbet is committed to handling your personal information in a manner consistent with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission.
These six principles summarise jilbet's approach to data privacy. The complete legal text of the Privacy Policy follows below — these cards do not substitute for or limit the full document.
jilbet collects only the personal data necessary to operate your account, verify your identity, process transactions, and comply with Philippine legal and regulatory requirements. We do not collect data for its own sake or in excess of what your use of the platform genuinely requires.
All data transmitted between your device and jilbet.org is encrypted using 256-bit SSL/TLS. Personal data at rest is stored on secured servers with access controls limiting who within jilbet can view identifiable player information. Access logs are maintained and reviewed regularly.
jilbet does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Data is shared only with service providers who are essential to running the platform — payment processors, game providers, and regulatory authorities — and only to the extent necessary.
jilbet's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and applicable issuances of the National Privacy Commission. This includes maintaining a Data Privacy Officer, observing data subject rights, and following breach notification obligations where applicable.
Filipino players on jilbet hold genuine data subject rights under RA 10173 — including the right to access their data, correct errors, object to certain processing, and request erasure. These rights are exercisable by contacting jilbet support, and requests are processed without unreasonable delay.
jilbet retains personal data only for as long as it is needed for the purpose it was collected, or as required by Philippine law — including PAGCOR regulations and anti-money laundering rules. Transaction records are retained for a minimum of five years as required by law. Non-essential data is deleted when the purpose is fulfilled.
Privacy Commitment: jilbet is committed to the responsible and lawful handling of all personal data entrusted to it by Filipino players. This Policy is written to be as clear and readable as possible while maintaining the legal rigour required under Philippine law. If any section is unclear, please contact our Data Privacy Officer at the details provided in Section 16.
This Privacy Policy ("Policy") governs the collection, use, storage, disclosure, and disposal of personal data by jilbet in connection with the operation of jilbet.org — the online casino and sports betting platform serving Filipino players. This Policy applies to all individuals who access or use jilbet's services, including registered account holders, visitors to jilbet.org, and anyone who contacts jilbet's customer support.
This Policy should be read together with jilbet's Terms and Conditions and is incorporated into those Terms by reference. By registering an account on jilbet or by continuing to use the platform after the Effective Date of this Policy, you acknowledge that you have read and understood how jilbet handles your personal data as described herein.
This Policy does not apply to third-party websites, services, or applications that may be linked to or accessible through jilbet's platform. jilbet is not responsible for the privacy practices of any such third parties.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173), jilbet is the personal information controller in respect of all personal data collected from players and users of jilbet.org. As personal information controller, jilbet determines the purposes for which and the manner in which personal data is processed.
jilbet has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with RA 10173 and the regulations of the National Privacy Commission. Contact details for jilbet's DPO are provided in Section 16 of this Policy.
jilbet collects personal data falling within the following categories, depending on your interaction with the platform:
Full legal name, date of birth, nationality, gender, and government-issued identification document details (such as a Philippine national ID, passport, or driver's licence). This data is collected at registration and during KYC verification.
Email address, Philippine mobile number, and residential address. City and region information (for example, whether you are based in Makati, Cebu, or Davao) may be derived from your IP address for fraud prevention and regulatory compliance purposes.
Deposit and withdrawal records including amounts, dates, payment methods (GCash, PayMaya, BPI, BDO, Metrobank), and transaction identifiers. Partial payment instrument details retained for verification purposes only — full card or account numbers are not stored by jilbet.
Records of games played, bets placed, bet amounts, outcomes, session duration, and game preferences. This data is used to operate your account, comply with PAGCOR regulatory requirements, calculate bonuses and loyalty points, and support responsible gaming monitoring.
IP address, browser type and version, operating system, device type, screen resolution, and session timestamps. This data is collected automatically when you access jilbet.org and is used for security monitoring, fraud prevention, and platform performance optimisation.
Records of your communications with jilbet's support team via live chat or email, including the content of those communications. These records are retained for quality assurance, dispute resolution, and training purposes.
jilbet collects personal data through the following channels and mechanisms:
Under the Philippine Data Privacy Act of 2012, jilbet processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis (RA 10173) |
|---|---|
| Account registration and identity verification | Performance of contract; Legal obligation (PAGCOR / KYC requirements) |
| Processing deposits and withdrawals | Performance of contract |
| Complying with PAGCOR regulatory obligations | Legal obligation; Legitimate interests |
| Anti-money laundering monitoring (RA 9160) | Legal obligation |
| Responsible gaming monitoring and interventions | Legitimate interests; Legal obligation |
| Fraud prevention and security monitoring | Legitimate interests |
| Sending promotional communications | Consent (may be withdrawn at any time) |
| Platform analytics and performance improvement | Legitimate interests |
| Responding to support queries and disputes | Performance of contract; Legitimate interests |
jilbet uses the personal data it collects for the following specific purposes:
Marketing Communications: You may withdraw consent to receive promotional communications from jilbet at any time by contacting our support team or updating your communication preferences in Account Settings. Withdrawing marketing consent does not affect the lawfulness of any processing carried out before withdrawal.
jilbet does not sell, rent, or trade personal data to any third party. jilbet may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive transaction-relevant data necessary to process your deposits and withdrawals. These providers are independent data controllers in respect of their own processing activities and are subject to their own privacy policies and regulatory obligations.
Third-party game studios providing casino games, slots, and bingo products on jilbet receive a player session token and relevant account parameters needed to load games within your jilbet session. Game providers are contractually bound to process this data only for the purpose of delivering the game experience and are prohibited from using it for their own marketing or profiling purposes.
Where jilbet engages a third-party KYC or identity verification provider, that provider receives the identity documents and related data you submit for verification. These providers are selected for their compliance with Philippine data protection standards and are bound by data processing agreements with jilbet.
jilbet will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, Philippine courts, and law enforcement agencies where required by law, regulation, court order, or lawful government request. jilbet will endeavour to notify you of any such disclosure where it is legally permitted to do so.
jilbet's legal counsel, auditors, and other professional advisers may access personal data where strictly necessary for the provision of their services to jilbet, subject to professional confidentiality obligations.
Some of jilbet's service providers — including certain game studios and technical infrastructure partners — are located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection as the Philippines, jilbet implements appropriate safeguards including contractual data protection clauses, in accordance with NPC guidelines on cross-border data transfers.
By using jilbet, you acknowledge that your data may be processed in countries outside the Philippines as part of normal platform operations. jilbet ensures that any such transfers are conducted with appropriate protections in place and that receiving parties are contractually obligated to maintain standards consistent with RA 10173.
jilbet retains personal data for the following periods, or for such longer period as may be required by applicable Philippine law:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & KYC documents | Duration of account + 5 years after closure | PAGCOR / AMLC requirements |
| Financial transaction records | Minimum 5 years | RA 9160 (Anti-Money Laundering Act) |
| Gaming activity records | Duration of account + 2 years | PAGCOR regulatory records obligation |
| Customer support communications | 3 years from the date of the communication | Legitimate interests (dispute resolution) |
| Technical and device logs | 12 months on a rolling basis | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 2 years | Legal obligation (evidence of consent) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
jilbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
Player Responsibility: While jilbet takes extensive measures to protect your data, you are also responsible for maintaining the security of your account credentials. Do not share your password with anyone. jilbet staff will never ask for your password. If you suspect your account has been compromised, contact jilbet support immediately.
jilbet.org uses cookies and similar tracking technologies to deliver and improve the platform experience. Cookies are small text files stored on your device that allow jilbet to recognise your browser and remember certain information across sessions.
You may configure your browser to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in to jilbet and using the platform. Disabling other cookie categories may reduce the functionality and personalisation of your experience. Instructions for managing cookies are available in your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilbet. These rights may be exercised by contacting jilbet's Data Privacy Officer using the details in Section 16:
jilbet will respond to data subject rights requests within 15 business days of receipt. Where a request is complex or where a large volume of requests is received simultaneously, jilbet may extend the response period by a further 30 days, notifying you of the extension within the initial 15-day period.
jilbet's services are strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR regulations. jilbet does not knowingly collect personal data from individuals under the age of 21. The platform's registration process includes age verification measures designed to prevent access by underage individuals.
If jilbet becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take prompt steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on jilbet, please contact our Data Privacy Officer immediately using the details in Section 16.
In the event of a personal data breach — meaning a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data — jilbet will comply with the breach notification obligations prescribed by the National Privacy Commission under RA 10173 and NPC Circular 16-03.
Specifically, jilbet will notify the NPC within 72 hours of becoming aware of a qualifying breach. Where the breach is likely to result in a real risk of serious harm to affected data subjects, jilbet will also notify affected players without undue delay, providing information on the nature of the breach, the categories of data affected, and the steps being taken to address the breach and mitigate its effects.
jilbet maintains an incident response plan and conducts periodic security reviews to minimise the risk of data breaches occurring.
jilbet may update this Privacy Policy from time to time to reflect changes in its data practices, changes in applicable Philippine law, or changes in the platform's products and services. The Effective Date at the top of this document indicates when the current version took effect.
Where changes to this Policy are material — that is, where they significantly affect how jilbet collects or uses your personal data or your rights under this Policy — jilbet will notify registered players by email at least seven (7) calendar days before the changes take effect. Your continued use of jilbet after the effective date of any revised Policy constitutes acceptance of that revised Policy.
Prior versions of this Privacy Policy are archived and available upon request from jilbet's Data Privacy Officer.
For any questions, concerns, or requests relating to this Privacy Policy or jilbet's data practices — including the exercise of your data subject rights under RA 10173 — please contact jilbet's Data Privacy Officer through the following channels:
This Privacy Policy was last revised on 1 January 2026. All prior versions are superseded by this document. The governing language of this Policy is English; in case of conflict with any translation, the English version shall prevail.
You know how jilbet handles your data, what your rights are, and how to reach us if you have questions. Now it's time to get back to what matters — live casino, sports betting, slots, and bingo in Philippine Peso. Strictly 21 and above, as required by PAGCOR.
21+ only. Gambling involves financial risk. Play responsibly. Operated under PAGCOR regulatory framework.